SUMMARY

UX researcher and designer with a certificate in UX/UI design, and a Masters of Marketing Communications with a concentration in qualitative research. Extensive experience in guiding brand and content strategies based upon user insights and data metrics. Strength in directing creative teams, finding collaborative approaches to solving big picture strategies and determining true user challenges and needs. Award winning digital marketing strategies and website design.

CORE COMPETENCIES

UX/UI Research & Design • Qualitative Research • User Testing • Creative Problem Solving • Content Planning & Development • Market Research Analysis • Prototyping • Webflow • Adobe XD • Invision • Visual Studio Code • GitHub

PROJECTS

●  Mestow Mobile App Design

  • ○  Designed a mobile app that solved the issue of finding desirable
        TV shows across separate “over the top” (OTT) streaming
        services by streamlining the search into one platform, plus
        including a social component for family/friend     recommendations.

  • ○  Tools Used: Adobe XD, Miro and InVision

  • ○  UX Research and Prototype Design

●  Mestow Mobile App Design

  •  Designed a mobile app that solved the issue of finding desirable TV shows across separate “over the top” (OTT) streaming services by streamlining the search into one platform, plus including a social component for family/friend
    recommendations.

  •  Tools Used: Adobe XD, Miro and InVision

  •  UX Research and Prototype Design

● Project Create Responsive Web Redesign

  • ○ Partnered with the Washington, DC nonprofit, “Project Create” to explore    UX/UI strategies for increasing their overall online donation amounts.    Insights gained through qualitative research were used to redesign key    pages of Project Create’s website, including a revamped online donation.    page and form.

  • ○ Tools Used: Adobe XD, Miro, Draw.io and InVision

  • ○ UX Research, User Testing and Mobile Responsive Prototype Design

● Project Create Responsive Web Redesign

  • Partnered with the Washington, DC nonprofit, “Project Create” to explore UX/UI strategies for increasing their overall online donation amounts. Insights gained through qualitative research were used to redesign key pages of Project Create’s website, including a revamped online donation page and form.

  • Tools Used: Adobe XD, Miro, Draw.io and InVision

  • UX Research, User Testing and Mobile Responsive Prototype Design

● Crescent Hotel & Resorts Website Redesign

  • ○ During COVID-19 no industry was hit harder than hotels. Working in a team    of 3, partnered with national hotel operator, Crescent Hotel and Resorts to    create ways to increase support to their hotel management and clients    during the pandemic. Through interviews and secondary research, we    designed a private, mobile responsive COVID-19 resource section for hotel    management and staff using Webflow.

  • ○ Tools Used: Adobe XD, Miro, InVision and Webflow

  • ○ UX Research, User Testing and Website Redesign

● Crescent Hotel & Resorts Website Redesign

  • During COVID-19 no industry was hit harder than hotels. Working in a team of 3, partnered with national hotel operator, Crescent Hotel and Resorts to create ways to increase support to their hotel management and clients during the pandemic. Through interviews and secondary research, we designed a private, mobile responsive COVID-19 resource section for hotel management and staff using Webflow.

  • ○ Tools Used: Adobe XD, Miro, InVision and Webflow

  • ○ UX Research, User Testing and Website Redesign

PROFESSIONAL EXPERIENCE

Vice President of Marketing- Smith | Schnider
2016 - Present; Arlington, VA

VICE PRESIDENT OF MARKETING – Smith | Schnider

2016 – Present; Arlington, VA

● Provide marketing and brand consultation to luxury home builders and     multi-family developers. Direct ad agencies, freelance developers and internal     team on development of websites and digital marketing.

● Select Accomplishments:

  • ○ Led full marketing lifecycle of new $14M, 30-unit condo building in    Northwest DC, including creating marketing proposal, developing brand    strategy, and designing website architecture and digital marketing strategy.
    ○ Assisted clients in developing brand strategies and marketing content for    sales of major condo and single family home developments.

VICE PRESIDENT OF MARKETING – Smith | Schnider

2016 – Present; Arlington, VA

● Provide marketing and brand consultation to luxury home builders and multi-family developers. Direct ad agencies, freelance developers and internal team on development of websites and digital marketing.

● Select Accomplishments:

  • ○ Led full marketing lifecycle of new $14M, 30-unit condo building in Northwest DC, including creating marketing proposal, developing brand strategy, and designing website architecture and digital marketing strategy.
    ○ Assisted clients in developing brand strategies and marketing content for sales of major condo and single family home developments.

MARKETING DIRECTOR – AveryHess Realtors

2013 – 2016; Dunn Loring, VA

Director of Marketing- AveryHess Realtors
2013 - 2016; Dunn Loring, VA

● Oversaw marketing team and led marketing efforts for seven offices and 180+    realtors. Managed the acquisition and implementation of key marketing    technology. Tracked and analyzed campaign metrics, providing quantitative    performance and qualitative insights.

● Select Accomplishments:

  • ○ Achieved over 60% growth in website referral traffic
    ○ Managed and implemented a new brand identity and positioning
      of the organization, including a new logo, website redesign and
      marketing items
    ○ Earned 2017 Leading Real Estate Companies of the World®
       Website Design Marketing Award for designing new brokerage 
        website

MARKETING DIRECTOR – AveryHess Realtors

2013 – 2016; Dunn Loring, VA

● Oversaw marketing team and led marketing efforts for seven offices and 180+ realtors. Managed the acquisition and implementation of key marketing technology. Tracked and analyzed campaign metrics, providing quantitative performance and qualitative insights.

● Select Accomplishments:

  • ○ Achieved over 60% growth in website referral traffic
    ○ Managed and implemented a new brand identity and positioning of the organization, including a new logo, website redesign and marketing items.
    ○ Earned 2017 Leading Real Estate Companies of the World ® Website Design Marketing Award for designing new brokerage website

DIRECTOR OF BRAND STRATEGY – Olio Port

2011 – 2013; Arlington, VA

Director of Brand Strategy - Olio Port
2011 - 2013; Arlington, VA

● An independent marketing consulting business in which I collaborated with    clients to develop brand positioning strategies, guide market research analysis    and promote increased brand awareness.

● Select Accomplishments:

  • RTC Agency (Pharmaceutical Advertising Firm): Conducted
       social listening exercises, secondary research and customer
       journey mapping to learn medication habits of those suffering
       from COPD
    In-Sattva (Ethnic Apparel Brand): Launched experiential brand strategy    for US franchise. Assisted in transitioning company from Amazon    marketplace to independent brand

DIRECTOR OF BRAND STRATEGY – Olio Port

2011 – 2013; Arlington, VA

● An independent marketing consulting business in which I collaborated with clients to develop brand positioning strategies, guide market research analysis and promote increased brand awareness.

● Select Accomplishments:

  • RTC Agency (Pharmaceutical Advertising Firm): Conducted social listening exercises, secondary research and customer journey mapping to learn medication habits of those suffering from COPD.
    In-Sattva (Ethnic Apparel Brand): Launched experiential brand strategy for US franchise. Assisted in transitioning company from Amazon marketplace to independent brand.

PREVIOUS POSITIONS: Creative Strategist at Papyrus Recycled Greetings, Marketing Coordinator at Valcom Technology Management Solutions, Marketing Consultant at Merchandise Mart Properties and Marketing Assistant at Terrazzo & Marble Supply Companies.

EDUCATION

UX/UI DESIGN CERTIFICATE – George Washington University,
   Washington, DC
MASTER OF INTEGRATED MARKETING COMMUNICATIONS (Magna
   Cum Laude) – Roosevelt University, Chicago, IL
BACHELOR OF ARTS, FASHION MERCHANDISING & DESIGN
  
(Magna Cum Laude) – Marymount University, Arlington, VA